Your autoclave just died and your first patient is 20 minutes out. Breathe. We do same-day pickup, drop a flat-rate loaner sterilizer at your office so you never cancel a patient, then repair or swap your unit. Repair · Swap · Loan — zero downtime.
One flat number. No “loaner management fees.” No fine print that bites you at the end. Here’s exactly how we keep your operatory running:
Call the big distributors and you get a 1-800 queue, a ticket number, and a visit scheduled for “sometime next week” — or worse, your unit shipped off to a manufacturer for weeks. At Ray Repairs you reach Ray: a family-owned shop with 25+ years of hands-on experience and a reputation built on fixing things, not upselling them.
We move with the urgency your practice runs on. Your unit gets diagnosed fast and repaired faster — no clipboard, no waiting weeks.
Daily, weekly, and monthly rates, quoted up front. No surprise fees, no 3-week rental cap. A clean, working sterilizer in your office while yours gets fixed.
We fix equipment others tell you to replace. Out-of-warranty and discontinued models are our specialty — that’s money that stays in your practice.
Every claim below comes straight from their own service pages. Compare for yourself.
| What matters when your sterilizer is down | Ray Repairs | Big distributor (Schein / Patterson / Benco) |
|---|---|---|
| Who you actually reach | Call or text Ray — the tech fixing your unit | A central service number / ticket queue |
| Loaner / rental | ✓ Flat-rate, daily/weekly/monthly, no cap | Rentals often ~$100/wk, capped at 3 weeks; estimate fees on tabletop units |
| Turnaround | ✓ Same-day pickup, parts in hand | Scheduled visit or shipped to manufacturer — often weeks |
| Older / discontinued units | ✓ We repair legacy equipment | Incentive to sell you a replacement |
| Local to Orlando | ✓ 25+ yrs serving Central FL | National chain, regional dispatch |
Comparison reflects publicly listed service terms as of 2026; programs vary by region and unit.
If you run it in a dental office, vet clinic, med spa, or surgical suite in Central Florida — chances are we’ve fixed it. Tabletop steam autoclave throwing an error code or leaking at the door? Our dental autoclave repair page covers common faults and maintenance. Common units on our bench:

Sterilization isn’t only a dental concern. Wherever a broken sterilizer means a shutdown, we’re the call:
Based in Orlando and serving all of Florida. Same-day pickup is available throughout the metro:
Every hour your autoclave is offline is rescheduled patients and stressed staff. Talk to Ray now — repair, swap, or same-day loaner.