Your autoclave just died and your first patient is 20 minutes out. Breathe. We do same-day pickup, drop a flat-rate loaner sterilizer at your office so you never cancel a patient, then repair or swap your unit. Repair · Swap · Loan — zero downtime.
One flat number. No “loaner management fees.” No fine print that bites you at the end. Here’s exactly how we keep your operatory running:
Call the big distributors and you get a 1-800 queue, a ticket number, and a visit scheduled for “sometime next week” — or worse, your unit shipped off to a manufacturer for weeks. At Ray Repairs you reach Ray: a family-owned shop with 25+ years of hands-on experience and a reputation built on fixing things, not upselling them.
We move with the urgency your practice runs on. Your unit gets diagnosed fast and repaired faster — no clipboard, no waiting weeks.
Daily, weekly, and monthly rates, quoted up front. No surprise fees, no 3-week rental cap. A clean, working sterilizer in your office while yours gets fixed.
We fix equipment others tell you to replace. Out-of-warranty and discontinued models are our specialty — that’s money that stays in your practice.
Every claim below comes straight from their own service pages. Compare for yourself.
| What matters when your sterilizer is down | Ray Repairs | Big distributor (Schein / Patterson / Benco) |
|---|---|---|
| Who you actually reach | Call or text Ray — the tech fixing your unit | A central service number / ticket queue |
| Loaner / rental | ✓ Flat-rate, daily/weekly/monthly, no cap | Rentals often ~$100/wk, capped at 3 weeks; estimate fees on tabletop units |
| Turnaround | ✓ Same-day pickup, parts in hand | Scheduled visit or shipped to manufacturer — often weeks |
| Older / discontinued units | ✓ We repair legacy equipment | Incentive to sell you a replacement |
| Local to Orlando | ✓ 25+ yrs serving Central FL | National chain, regional dispatch |
Comparison reflects publicly listed service terms as of 2026; programs vary by region and unit.
If you run it in a dental office, vet clinic, med spa, or surgical suite in Central Florida — chances are we’ve fixed it. Common units on our bench:

Sterilization isn’t only a dental concern. Wherever a broken sterilizer means a shutdown, we’re the call:
Based in Orlando and serving all of Florida. Same-day pickup is available throughout the metro:
Every hour your autoclave is offline is rescheduled patients and stressed staff. Talk to Ray now — repair, swap, or same-day loaner.